Emily Tallulah Flowers (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
By using this website, you agree to the terms of this Privacy Policy.
Last updated: September 2025
1. Who We Are
We are Emily Tallulah Flowers, a floral design studio based in Cambridge. We create flowers for weddings, events, and brand collaborations.
We are the data controller of your personal information.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: Hello@emilytallulah.com
Business Address: Unit 5, Dry Drayton Industrial Estate, Cambridge, CB23 8AT
2. What Information We Collect
We may collect and process the following personal data about you:
3. How We Collect Your Data
We collect your data in several ways:
4. Why We Collect Your Data (Lawful Basis)
We must have a lawful basis to process your data. We use the following bases:
5. How We Use Your Data
We use your data to:
6. Sharing Your Data
We only share your data with trusted third parties where necessary to run our business. These include:
7. Cookies
Our website uses cookies to enhance your browsing experience and to collect information about site traffic and activity.
When you visit our website, a banner will appear asking for your consent to non-essential cookies.
8. How We Protect Your Data
We take appropriate technical and organisational measures to keep your data secure, including:
9. Data Retention
We only keep your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.
10. Your Rights
Under UK GDPR, you have the following rights:
To exercise any of these rights, please contact us at hello@emilytallulah.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
11. International Data Transfers
If any of our service providers are based outside the UK, we ensure your data is protected by using contracts that comply with UK data protection law.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Where required by law, we will notify you of significant changes by email.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: hello@emilytallulah.com
Address: Unit 5 Dry Drayton Industrial Estate Cambridge CB23 8AT
By using this website, you agree to the terms of this Privacy Policy.
Last updated: September 2025
1. Who We Are
We are Emily Tallulah Flowers, a floral design studio based in Cambridge. We create flowers for weddings, events, and brand collaborations.
We are the data controller of your personal information.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: Hello@emilytallulah.com
Business Address: Unit 5, Dry Drayton Industrial Estate, Cambridge, CB23 8AT
2. What Information We Collect
We may collect and process the following personal data about you:
- Contact details: name, email address, phone number.
- Booking information: details about your wedding or event, dates, and preferences.
- Purchase details: billing address, shipping address, and order information if you buy products from our site.
- Payment details: handled securely by third-party payment providers (we do not store card details).
- Website usage data: IP address, browser type, pages visited, and interactions (via cookies and analytics tools).
- Communications: records of your interactions with us, including emails and form submissions.
3. How We Collect Your Data
We collect your data in several ways:
- When you fill out a form on our website, such as an enquiry form or booking form.
- When you purchase goods or services through our website.
- When you sign up for our newsletter or marketing updates.
- Automatically, through cookies and analytics when you browse our site.
- Through direct communication, such as emails or phone calls.
4. Why We Collect Your Data (Lawful Basis)
We must have a lawful basis to process your data. We use the following bases:
- Consent: when you opt in to receive marketing emails or newsletters.
- Contract: to fulfil a booking, order, or service agreement with you.
- Legitimate interest: to improve our website, services, and client experience (e.g., through analytics).
- Legal obligation: to comply with tax and accounting regulations.
5. How We Use Your Data
We use your data to:
- Respond to enquiries and communicate with you.
- Manage and fulfil bookings, contracts, and orders.
- Send marketing communications (only if you have opted in).
- Improve our website and services using analytics.
- Meet legal and accounting obligations.
- We do not sell your personal data to third parties.
6. Sharing Your Data
We only share your data with trusted third parties where necessary to run our business. These include:
- Website hosting provider: Showit
- Payment processors: Stripe, PayPal, Square for secure transactions.
- Analytics tools: Google Analytics to track website performance.
- Email marketing provider: Mailchimp to send newsletters or updates (only to those who opt in).
7. Cookies
Our website uses cookies to enhance your browsing experience and to collect information about site traffic and activity.
When you visit our website, a banner will appear asking for your consent to non-essential cookies.
- Essential cookies: required for the site to function.
- Analytics cookies: help us understand how visitors use our site.
8. How We Protect Your Data
We take appropriate technical and organisational measures to keep your data secure, including:
- SSL encryption on our website.
- Secure hosting with reputable providers.
- Restricted access to personal data within our business.
9. Data Retention
We only keep your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.
10. Your Rights
Under UK GDPR, you have the following rights:
- Access: to request a copy of the data we hold about you.
- Rectification: to correct inaccurate or incomplete data.
- Erasure: to request your data be deleted (“right to be forgotten”).
- Restriction: to limit how we use your data.
- Data portability: to receive your data in a portable format.
- Objection: to object to certain types of processing, including marketing.
To exercise any of these rights, please contact us at hello@emilytallulah.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
11. International Data Transfers
If any of our service providers are based outside the UK, we ensure your data is protected by using contracts that comply with UK data protection law.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Where required by law, we will notify you of significant changes by email.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: hello@emilytallulah.com
Address: Unit 5 Dry Drayton Industrial Estate Cambridge CB23 8AT
